Member Service Representative

Westar Federal Credit Union
Camillus NY

401K, Dental, Life, Medical, Vision
Full-Time and Part Time
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Work Remotely: No

Salary: $16.50 – $22.00 per hour

Why Work Here?

Monday to Friday 9:00am to 5:00pm work schedule. Paid Time Off and Paid Federal Holidays, Great Employee Retention.


Westar Federal Credit Union is currently searching for an energetic, friendly Member Service Representative to provide our members with excellent customer service.

Member Service Representative Job Responsibilities

  • Handle all member transactions in person, electronically or by phone including deposits, withdrawals, transfers, issuing credit union checks, balancing daily work, cash drawer, and negotiables.
  • Research and follow-up on member inquiries regarding credit union accounts and services in a timely manner.
  • Educate and inform members on all credit union products and services; and cross-offer credit union products and services.
  • Perform member account maintenance functions including closures, account data changes, and account openings.
  • Remain accountable and responsible for the security of all credit union funds assigned.
  • Possess and maintain knowledge of all credit union products, services, policies, and procedures.
  • Comply with all state and federal regulations related to this job and to the credit union.
  • Perform a variety of general administrative duties as requested to support credit union objectives including special projects, filing.
  • Other duties as requested


  • Previous cash handling, or credit union/banking experience preferred
  • Microsoft Office including Word, Outlook, and Excel.
  • Strong oral and written communication skills
  • High school or equivalent Education

About Westar Federal Credit Union:

At Westar Federal Credit Union, we’re here to help our neighbors make their ambitions a reality. Westar has been a part of the local community since 1963. As a credit union, Westar is a non-profit that is owned by our credit union members. A fulfilling career that puts people first starts here. Westar Federal Credit Union prioritizes personable service and building long lasting relationships with credit union members. Westar Federal Credit Union offers a supportive, welcoming and inclusive work environment that celebrates diversity. Westar Federal Credit Union is an Equal Opportunity Employer.

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